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PatriotRack&Stack    Case Study

 

 Patriot IT respects the confidentiality of all of its clients--therefore, our clients are never identified.

To protect client confidentiality, the following case study represents a compilation of projects that accurately demonstrate the capabilities and experience of Patriot IT.  

 

Project Background and Objectives

Patriot IT was retained by a major software developer to relocate an entire floor of IT equipment cross-country to a new data center in a mid-Atlantic state.

Examples of assets relocated included:

  • The racks themselves of different numbers of 'U's

  • WiFi modems

  • Servers

  • Interruptible and non-interruptible power supplies

  • Network printers

  • Gateways

  • Tape library racks

  • Terminals, including monitors and keyboards, etc.

Due to the nature of the equipment and its use, the migration is required to be carried out rapidly and under high security.

Approach

The migration protocol outlined in the previous web page was followed as is our standard practice.  As the engagement was for a client involved within the security industry -- all team members were fully vetted and were quite familiar with the business aspects of the client.

 

After confirmation of the scope of work which went through several clarifications and iterations, a project plan was generated jointly with the client, and approval was obtained.  It was then timely to fully brief the team on their collective and individual responsibilities.  Furthermore, the team members were provided access to Patriot IT's Standard Operating Procedures and recertified in their use.

 

Activities

Each of the activities diagrammed on the previous page was executed under the firm's independent Quality Assurance Oversite.  This ISO-9000 like paradigm has at its heart the PatriotDelivers system guiding and fully documenting each step in the process.

Documentation

As noted above, documenting the work effort is a critical activity.  The PatriotDelivers system automatically generates detailed and highly transparent reports.  Reports are immediately made available to clients through the highly secure and password-protected Client Portal.